We care about your privacy!
Your privacy is important to us, which is why we want to inform you of our Privacy Notice. To give you more transparent and clear information on how we process your personal data, we have divided the Privacy Notice into different sections. In each section, we describe in more detail what personal data we have about you and how we use it.
Privacy notice
Data privacy is of high importance for steedandfox.com [hereinafter referred to as “Steed & Fox” or “we”] and Steed and Fox online [also referred to as the “website”] and we want to be open and transparent with our processing of your personal data. We, therefore, have a policy setting out how your personal data will be processed and protected.
How we protect your information:
We use cookies
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information.
How we use cookies
We use cookies to help us provide you with the best possible shopping experience and to improve your experience on our site. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
All visitors to our site will be asked if they are okay with their activity being tracked. Click 'Accept all' to allow all cookies. Visitors who opt out of being tracked still count in statistics gathered by Google Analytics and Facebook Pixel, but their personal data is not collected.
What information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit/debit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How we use your information:
Sharing your personal information
We will never share your personal information with third parties.
Who is the controller of your personal data?
The British company, Steed & Fox, is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
Steed & Fox, The Yard, The Barns Rural Business Park, Hewell Lane, Tardebigge, Bromsgrove, Worcestershire B60 1LP United Kingdom.
Where do we store your data?
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
For transfers outside the EEA, Steed & Fox will use Standard Contractual Clauses and Shields as safeguards for countries without adequate decisions from the European Commission.
Who can access your data?
Your data may be shared within the Steed & Fox group. We never pass on, sell or swap your data for marketing purposes to third parties outside the Steed & Fox group.
Data that is forwarded to third parties, is only used to provide you with our services. You will find categories of third parties under every specific process below.
What is the legal ground for processing?
For every specific process of personal data, we collect from you, we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access
You have the right to request information about the personal data we hold on you at any time. You can contact Steed & Fox and we will provide you with your personal data via e-mail.
Right to portability
Whenever Steed & Fox processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or another party. This only includes the personal data you have submitted to us.
Right to rectification
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
If you have a Steed & Fox account you can edit your personal data under your account pages.
Right to erasure
You have the right to erase any personal data processed by Steed & Fox at any time except for the following situations:
Your right to object to processing based on legitimate interest
You have the right to object to the processing of your personal data that is based on Steed & Fox's legitimate interest. Steed & Fox will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out of direct marketing by the following means:
Right to restriction
You have the right to request that Steed & Fox restricts the process of your personal data under the following circumstances:
How can you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests about your rights stated above. You can always Contact Us if you have any questions.
Data protection officer
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer by clicking on the Contact us link on their website home page and writing DPO as the subject matter.
Right to complain to a supervisory authority
If you consider Steed & Fox to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.
Updates to our privacy notice
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example, the purpose of why we use your personal data, the identity of the Controller, or your rights.
Contacting us
If there are any questions regarding this privacy policy you may contact us using the information below.
By Post: Steed & Fox, The Yard, The Barns Rural Business Park, Hewell Lane, Tardebigge, Bromsgrove, Worcestershire B60 1LP United Kingdom.
Email: hello@steedandfox.com
